1. Vacuum your rugs regularly. Sand and grit work down to the base of the pile where abrasive action damages the wool and results in loss of pile. Always vacuum your rugs with the suction attachment only (never use the Beater Brush / Brush Roller) to remove surface dirt. Beater Brush / Brush Roller removes a small amount of pile with each use and can thin the rug by the time and destroy fringe in no time.
2. If food or liquids spill onto a carpet clean the spill as soon as possible. Use only normal water and a clean bath cloth or towel. Never use a cleaning agent as these may affect the dyes and produce permanent color changes. Be sure that the top, undersurface of the rug, and the pad are completely dry before relaying the rug. Failure to do so can result in mold, mildew, and dry rot with significant damage.
3. Animal urine is very damaging to a Persian or oriental rug. It is not only unpleasant to smell but can result in dry rot and permanent staining or de-colorization of the dyes. Whenever such incident occurs, consult with us.
4. When should you have your rug professionally cleaned? This depends upon the location and traffic patterns in your home. Obviously, higher traffic exposes carpets to more dirt. When your rug is noticeably soiled or stained, it is time to have it cleaned.
5. How should rug be cleaned? Persian and Oriental Rugs should never be "dry cleaned" using powders, as this simply polishes the surface and leaves a large quantity of gritty residue. Persian Rugs should always be thoroughly dusted to remove dirt and grit prior to washing. This cannot be achieved by vacuum cleaning. If not properly done, the dirt residue hardens in the foundation of the rug and makes them stiff and brittle. Persian Rugs should always be thoroughly washed by a professional using only natural and organic ingredients. They should be washed on both front and back surfaces. After washing, it is very important to thoroughly rinse the rug until all cleaner is removed. You should never simply surface shampoo your carpet. This will merely brighten the surface and leave the shampoo and dirt in the carpet.
6. A underlay or pad designed for persian rugs is important for the long life of your rug. The underlay and pad should be higher in quality so that it will not damage the back of the Rug.
7. Moth damage can occur anywhere but usually in dark areas under furniture that are not regularly vacuumed. In such cases, call us immediately.
8. Your Rugs should be rotated 180 degrees periodically to minimize wear from traffic patterns and to even out any sun fading.
9. Any carpet will fade if exposed to direct ultraviolet sunlight. It is recommended that you should use windows tint film to block UV and protect you Rugs near Windows.
If you follow these suggestions, your Rug will look beautiful, retain its value, and wear well for many years.